What's the difference between a workflow and an application?
A workflow is the flow you build and share (it lives in Workflows). An application is one applicant's submission to that workflow (it shows up in Manage All Applications). One workflow produces many applications.
When do I use a Tenancy link vs. the General link?
Use the General link when anyone might apply (a website button or listing). Use a Tenancy link for a specific property — you enter your own email (as the requester), the address, and the rent, then generate a one-off link.
What does "Credits you as the lead provider" mean?
The My share link tags submissions as having come from you, so when the application lands it's attributed to your account — handy for tracking who sourced each lead.
Can I disable a workflow without deleting it?
Yes. Set its Status to Disabled on the Workflows list — it stops accepting submissions but stays intact so you can re-enable it later.
How do I get an application's data out of Carousel?
Open the application and use the ⋮ menu: Export as PDF for a document, or Send to a Webhook to push it into your CRM or other system.
What if an applicant doesn't finish?
They stay In progress, and Last Updated shows when they stalled. They can return via the same link to pick up where they left off.