Why do I need to pay a verification fee?
Some applications require identity, financial, or screening checks before they can be reviewed. The verification fee helps cover the cost of running these checks through secure third-party services.
These services may include identity verification, financial data verification, document processing, and other screening tools used to evaluate applications.
What the verification fee covers
The verification fee helps cover the cost of services such as:
- Identity verification
- Financial or bank account verification
- Credit or background checks (when authorized)
- Document processing and validation
- Secure data processing and reporting
These services are performed through specialized verification providers that help ensure applications are reviewed using accurate and trusted information.
Why verification is required
Verification helps businesses:
- Confirm the identity of applicants
- Prevent fraud or identity misuse
- Validate financial information
- Review applications more efficiently
By verifying information upfront, businesses can reduce delays and ensure applications are reviewed using reliable data.
When is the fee charged?
The verification fee is charged upfront, when you begin: you prepay for all the verifications you are about to undergo. This allows the required checks to be performed and the results to be included in your application report. If there are issues with your workflow, you can request a refund.
You own your verified profile
When you pay for your own verification, the verified profile it produces belongs to you. You choose whether to share it with the business that requested it — and you can share it with others as well.
Need help?
If you have questions about a charge or need assistance, click the support widget in the bottom-right corner of the screen to contact our support team.