Getting started
3 articlesWhat is Carousel?
Carousel is a secure platform that helps businesses collect and verify application information quickly and digitally.
How Carousel works
A step-by-step walkthrough of completing an application — from first details to final review.
What happens after you submit an application
After you submit your application, your information is securely compiled and shared with the business reviewing your request so they can evaluate it and determine the next steps.
Billing & refunds
3 articlesWhy do I need to pay a verification fee?
The verification fee covers the cost of securely running identity, financial, and other verification checks required to process your application.
How to request a refund
To request a refund, click the support widget in the bottom-right corner of the screen and submit a message with the details of your request.
Refunds FAQ
Common questions and answers regarding refunds.
Still stuck? Use the support widget in the bottom-right corner of the screen to chat with our team or create a ticket.