Pricing and Usage
Carousel keeps billing simple: You only pay when an applicant interacts with your workflows.
Overview
Carousel is a plug-and-play ecosystem for workflows — already integrated with services like KYCs, IBVs, credit checks, e-signatures, and payments.
Each step completed in your workflow incurs:
- A third-party service fee (via your API key or ours)
 - A Carousel processing fee per step
 
Example Workflow & Total Cost
Let’s say you create the following workflow:
- Identity Verification
 - Financial Verification (You already have a Flinks account)
 - Sign Document(s)
 - Credit Check (You already have am Equifax account)
 - Custom Questionnaire
 - Send Funds
 
As an applicant flows through each of these steps, here’s what’s billed:
Integration & Billing Overview
| Step | Provider | Key Ownership | Third-Party Fee | Carousel Fee | 
|---|---|---|---|---|
| Financial Verification | Flinks | You provided key | You pay Flinks directly | $ - * | 
| Credit Check | Equifax | You provided key | You pay Equifax directly | $ - * | 
| Identity Verification | Onfido | Carousel provides key | Reseller Fee | $ - * | 
| Sign Document(s) | PandaDic | Carousel provides key | Reseller Fee | $ - * | 
| Custom Questionnaire | — | N/A | N/A | $ - * | 
| Fund Transfer | VoPay | Carousel provides key | Reseller Fee | $ - * | 
*Carousel fees are volume based
All Billable Steps Supported by Carousel
| Step | Description | 
|---|---|
| Identity Verification | Verify the applicant's identity through an optional biometric scan | 
| Financial Verification | Verify income, get financial insights on applicants | 
| Credit Check | Pull credit reports | 
| Custom Questionnaire | Collect form-based data | 
| Sign Document(s) | E-signature requests (e.g. Pandadoc) | 
| Fund Transfer | Send payments | 
FAQ
Do I have to use your API keys for 3rd party services? No — you can plug in your own keys and pay providers directly. Carousel wires them together, no code needed at a small fee.
What happens if a user drops off mid-way? You’re only billed for completed steps.
Need Help?
Got questions about your plan or invoice? We're here for you → Speak to Support
Updated 2 months ago
